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Copani Advisory Group

 Your On-Demand Business Partner.

News/Press

News/Press

CAG Explains - Changing Processes

Posted by ACopani on December 7, 2016 at 10:35 AM

Changing processes is difficult and expensive… In some cases, the change may mean starting over.


4 rules to follow when analyzing and designing processes:


  • Is the process designed to achieve competitive advantage in terms of differentiation, response, or low cost?
  • Does the process eliminate steps that do not add value?
  • Does the process maximize customer value as perceived by the customer?
  • Will the process win orders?


Arlinda Copani

Categories: CAG Explains